person centred and ‘outcomes’ focused

Spectrum Care is committed to providing person-centred services.

The ‘Outcomes’ approach stems from this commitment and asks two key questions of our service users: What do you want to achieve to have a great life? How can we support you to make this happen?

We learn about Outcomes when we talk to a person and discover what is important to them and why. This information is skilfully and patiently gathered through an interview process which, where appropriate, may also include parents/whanau, guardians, friends and support staff.

Outcomes are then broken into short- and long-term goals, which are recorded in each person’s Outcomes Plan.

Progress towards achieving goals and outcomes, and the organisational supports that are provided to assist the individual, are regularly assessed.

the 'outcomes' philosophy

Outcomes focus on supporting individuals and helping turn Spectrum Care’s person-centred philosophy into reality across every service.

The Outcomes philosophy is a major shift in thinking.

It challenges the traditional approach to supporting people and makes it essential to focus on them as individuals, their aspirations and major expectations in life, and the best way to support them to achieve these – rather than looking at people as part of a group and the ‘one size fits all’ approach.

Outcomes are the major aspirations and goals that people have in their lives and differ from person to person. Spectrum Care is striving to tailor its services as much as possible to recognise these different needs and to support individuals to achieve the Outcomes they have identified.

how can I find out more?

For more information on Outcomes and how the philosophy is incorporated into all Spectrum Care services, contact the Project Manager – Outcomes on 09 634 3790.