Practice Statement: Abuse and Neglect

People are never subjected to abuse, neglect, mistreatment and/or exploitation of any kind. No one will threaten or intimidate people to make them comply with polices or individual staff preferences. People will live and work free of physical or mental harm. Abuse and neglect are unacceptable.

Practice Definition: Abuse and Neglect

What would be observed in practice:

  • People are not subjected to actions, by anyone, that cause them physical or emotional harm
  • All allegations of abuse and neglect, regardless of the source, are addressed
  • Staff recognise and report any suspected incidents of abuse and neglect
  • Support is always provided for the person who has been potentially victimised
  • All staff in their houses/centres/community services are familiar with the Detecting and Reporting Abuse Policy and procedure

Role-based Resources

Residential Staff

Discussion Questions

Read the one page of different definitions of Neglect

  1. Reflect upon a situation where you or others did something, or did not do something, which resulted or could have resulted in a person experiencing neglect.
  • This may be a single event or something that developed over time.
  • It could have been something intentional or unintentional.
  • Talk about that with your team.
    1. Consider how this situation could have been prevented so that the neglectful behaviour or situation didn’t continue?
    2. What will you and your colleagues do to ensure that the people you support do not experience neglect?

Activities

Community Services

Discussion Questions

Read the one page of different definitions of Neglect

  1. Reflect upon a situation where you or others did something, or did not do something, which resulted or could have resulted in a person experiencing neglect.
  • This may be a single event or something that developed over time.
  • It could have been something intentional or unintentional.
    1. Consider how this situation could have been prevented so that the neglectful behaviour or situation didn’t continue?
    2. What will you do to ensure that the people you support do not experience neglect?

Activities

Respite

Discussion Questions

Read the one page of different definitions of Neglect

  1. Reflect upon a situation where you or others did something, or did not do something, which resulted or could have resulted in a person experiencing neglect.
      • This may be a single event or something that developed over time.
      • It could have been something intentional or unintentional.
      • Talk about that with your team.
        1. Consider how this situation could have been prevented so that the neglectful behaviour or situation didn’t continue?
        2. What will you and your colleagues do to ensure that the people you support do not experience neglect?

Activities

Managers and Coordinators

Discussion Questions

Read the one page of different definitions of Neglect

  1. Reflect upon a situation where you or others did something, or did not do something, which resulted or could have resulted in a person experiencing neglect.
    • This may be a single event or something that developed over time.
    • It could have been something intentional or unintentional.
    • Talk about that with your team.
      1. Consider how this situation could have been prevented so that the neglectful behaviour or situation didn’t continue?
      2. What will you and your colleagues do to ensure that the people you support do not experience neglect?
      3. Remember to highlight where your staff can get help if they need it

Activities